Voicemail is an answer phone service that works if you can't get to the phone or you're on another call. You may record a personalised greeting message and it can store voice messages for up to 20 days.
| Task |
Dial |
| Access the Voicemail main menu |
1571 |
| Check your messages |
At the main menu, dial 1 to start playing messages. The following options are available for message managing:
- 0 to return call
- 1 to replay
- 2 to save
- 3 to delete
- 7 to skip back
- 8 to pause
- 9 to skip forward
|
| To record a new personal greeting |
At the main menu, dial 2 and then 1 at the next menu
- Press 1 to start recording
- Press # to stop recording
When you have recorded your message, you have four options:
- 1 to listen
- 2 to start using
- 3 to re-record
- * to cancel and use current message
|
| To revert to the standard message greeting |
- At the main menu, dial 2 and then 1 at the next menu
- Dial 2 to use the standard message
|
Voicemail Extra has several additional features. It allows you to choose the amount of rings before the call is answered, listen to the messages from any phone with a PIN and even get SMS alerts on your mobile when new messages are received. The 3 most recent callers numbers can also be saved, providing they aren't withheld. The messages can also be stored up to 30 days.
| Task |
Dial |
| Set or change a remote access PIN |
- At the main menu, dial 2 for Personal Options and dial 2 again to set a PIN
- Dial 1 to save
|
| Check your messages from another phone |
Dial your landline number and when the Voicemail Extra answers, press * and enter your PIN |
| Change the number of rings before Voicemail Extra answers |
- From the main menu, dial 2 for Personal Options and then 3 for Calling Options
You'll be told the current setting and then have the option of dialling:
- 0 for 0 rings
- 1 for 4 rings
- 2 for 7 rings
- 4 for 10 rings
|
| Link a mobile phone |
- At the main menu, dial 2 for Personal Options and then 6 for Link Mobile
- Enter the mobile number followed by #
- Dial 1 to link number
- Dial 2 to change number
|
| Remove or change linked mobile |
- At the main menu, dial 6
- You will hear the linked mobile number
- Dial 2 to change the number
- Dial 3 to unlink the mobile
|
| Receive SMS notifications |
- From the linked mobile, dial your landline
- When it answers, dial *
- This will take you to the main menu
|
| Check the number of callers who have not left messages |
- At the main menu, dial 4
- You will hear the details of up to three callers who didn't leave a message
- Dial 0 to return the call
- Dial 1 to listen again
- Dial 2 to skip to the next call
- Dial 3 to clear the details
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